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Five-Year Transit Development Plan

To request a copy of the full report, please call (727) 540-1800 ext. 1802.

General Information

INTRODUCTION

The State of Florida Public Transit Block Program was enacted by the Florida Legislature to provide a stable source of funding for public transit. The Block Grant Program requires public transit service providers to develop and adopt a Five-Year Transit Development Plan (TDP). The TDP must be submitted to the Florida Department of Transportation (FDOT) District Office on or before July 1st of each year. Major updates are due every three years, while minor updates are required in the interim years. The TDP is the guiding document for the Pinellas County Metropolitan Planning Organization (MPO) Transportation Improvement Program (TIP), as well as the FDOT Five-Year Work Program concerning public transportation in Pinellas County.

Assuring that the TDP is completed and submitted by July 1st is the responsibility of the Pinellas Suncoast Transit Authority (PSTA), in coordination with the MPO. The TDP must be consistent with the approved local government comprehensive plans and the MPO Long Range Transportation Plan.

The TDP includes reports on transit policies; demographics relating to the need for transit services, proposed transit-related service improvements, costs (operating and capital), funding sources, and an implementation plan. Also included is a summary of ridership trends by fare category over the past several years.

This plan meets the requirements for a major TDP update in accordance with Rule Chapter 14- 73, Florida Administrative Code (FAC).

Identification of the Submitting Entity
Agency: Pinellas Suncoast Transit Authority
Mailing Address: 3201 Scherer Drive St. Petersburg, FL 33716
Telephone Number: (727) 540-1800
Authorizing Agency
Representative: Roger Sweeney, Executive Director

Needs Assessment

INTRODUCTION

Similar to the last major TDP update, a workshop with PSTA’s Transit Advisory Committee (TAC) was used to better delineate the focus of the needs assessment process. Members of the committee were asked to participate in a discussion group process to help identify service improvement priorities for PSTA over the next five years. This section reviews the methodology used to conduct the workshop. In addition, the overall results of the TAC’s input are summarized along with the primary needs that ultimately will be used in developing PSTA’s Five-Year TDP Update.


SERVICE ENHANCEMENT PRIORITIES WORKSHOP

On February 10, 2004, at a regularly-scheduled TAC meeting, a workshop was held with members of the TAC to discuss PSTA transit enhancement priorities for the next five years. The TAC is a mixed group of transit users and other interested citizens appointed by the PSTA Board to provide input into the transit planning process and the day-to-day operation of the transit system. Transit users are an important resource for transit agencies since they often can provide valuable insight into the service and/or infrastructure improvements that can be made by the agencies to help increase ridership and improve the overall transit experience. The workshop was conducted to provide a forum for the TAC members to generate ideas and prioritize the most important needed improvements for the PSTA system. It is important to note that the Executive Director from the Workforce Development Board also attended and participated in the proceedings.

At the outset of the workshop, a brief presentation was given to explain the purpose and the process of the workshop to the TAC members. The focus of the workshop was presented to the TAC as a simply-phrased question: “What PSTA service improvements should be priorities over the next five years?”. Next, the priority lists for the last three major TDP updates that were developed with the assistance of previous TACs were reviewed to give current members a better understanding of the types of improvements that have been desired in the past and how priorities have shifted over time. Table 7-1 presents these previous TAC workshop priority lists by period. The priorities from the 2002-2006 TDP update then were discussed in terms of PSTA’s progress to date in addressing the indicated needs. For example, with regard to the indicated need for more equipment, it was mentioned that PSTA has purchased 40 new buses between 2001 and 2003, and also replaced all farebox units.

The workshop process then was discussed with the TAC. The basic process that was used to facilitate the workshop is the Nominal Group Technique (NGT). The NGT process is designed to organize meetings in a manner that maximizes productivity. This process balances and increases participation. The NGT process is best suited for small group meetings designed for fact-finding, idea generation, or the search of problems or solutions.

The NGT was developed to counter the problems often experienced in group meetings that prevent the inclusion of everyone’s ideas. This technique reduces the social and psychological dynamics of group behavior that are normally encountered. Examples of these sorts of problems include: a few individuals dominating the discussion, too many participants just listening, and few people taking the time to actually think about the issue at hand. People tend to be more creative when everyone is given a structured opportunity to participate.

Outline of NGT Process

The following outline lists each step of the NGT process, along with the benefits that each step contributes to the overall process.

1. Silent Generation of Ideas in Writing
a. Allows time to think and provides a creative setting
b. Allows for improved focus and uninterrupted thought
c. Avoids competition and status differences
d. Avoids conformity pressures
e. Avoids polarizing on ideas

2. Recorded Round-Robin Listing of Ideas on Chart
a. Structures participation
b. Depersonalizes ideas
c. Tolerates conflicting ideas
d. Provides written permanence

3. Discussion of Each Idea on Chart
a. Each idea is as important as another
b. Clarifies ideas

4. Vote on Priorities
a. Provides focus on important issues
b. Avoids dominance by strong members

5. Review of Vote
a. Search for Vote Inconsistency
b. Allows Group Members to Confirm Vote

Methodology

Each of the steps in the NGT process is discussed in further detail below.

Step 1: Silent Generation of Ideas in Writing

As indicated previously, the nominal question for the workshop was “What PSTA service
improvements should be priorities over the next five years?” The participants then were given 10 minutes to respond to this question by writing brief phrases describing their five necessary improvements in the space provided on the worksheet.

Step 2: Round-Robin Listing of Ideas on Chart

The next step of the process involved each member of the group reading one of their ideas, in turn, to the rest of the group. Each idea was recorded by the facilitator on a flip chart without having the group discuss the idea. This procedure continued around the table until the responses to the nominal question were exhausted for all workshop participants. The pages of the flip chart containing the provided ideas were displayed on a wall for further reference.

Step 3: Discussion and Clarification of Each Idea

The ideas listed on the flip chart then were discussed in order. The facilitator read each idea, indicated in general terms the understood intent of the idea, and asked the group if there were any questions about it. During this process, efforts were made to ensure that each idea was clarified appropriately and that it was understood clearly by all participants. In addition, ideas similar in intent were grouped together to produce a more concise final listing of ideas. In some cases, additional probing was used to help identify more specific details about some of the ideas that were listed. For example, if someone indicated that later evening service was required, they were asked to discuss where or on which routes such an improvement would be most beneficial.

Step 4: Vote on Priorities

At this point in the process, the participants again were reminded about the nominal question that they were trying to address regarding priority PSTA service improvements needed in the next five years. The participants then were instructed to select their preference for the five most important improvements from the entire list of ideas displayed on the flip chart pages and record these improvements on separate 3x5 index cards that the facilitator had provided. In addition to the participants selecting five important improvements, the facilitator asked each participant to rank in priority order the improvements listed on their cards from one (highest priority) to five (lowest priority). The participants were given approximately five minutes to complete this step, and they did so independently and without discussion. The following is a sample of the format that was suggested to the participants for use in filling out their index cards.

Step 5: Review of the Vote

During a break in the workshop, while other TAC business was being completed, the index cards were collected and the priority voting was reviewed. A weighted score was assigned to each participant’s indicated improvement preferences in the following manner: the highest ranked improvement (i.e., ranked #1) would receive a score of five, the next highest would receive a score of four, and so on until the fifth-ranked improvement would receive a score of one. In cases where a participant ranked two or more improvements similarly, all of these improvements would be given an identical corresponding score. In this manner, all of the participants’ listed improvements were scored and totals were tallied to identify the five topranked service improvements. The results of the vote then were recorded to provide a permanent record of the voting process and results. Lastly, the results were presented to the workshop participants for their consideration.

Results of the Meeting

Table 7-2 summarizes all of the service improvement ideas identified by the participants during the workshop, along with the results of the voting and prioritization process.

As summarized in the table above, five service improvement priorities were determined by the TAC through this process. The five top priorities are reiterated below.

1. Later Evening Service (21 points)
2. Customer Service Improvements (20 points)
3. Varied Marketing Techniques (15 points)
4. Improve Transfer Issues (12 points)
5. Increase/Improve Bus Stop Infrastructure (12 points)

It should be noted that, since there was a tie in weighted score between “Improve Transferring Issues” and “Increase/Improve Bus Stop Infrastructure,” the priority order between these two was determined by the initial number of votes each received.

Analysis of TAC Priorities

Priority 1 – Later Evening Service

The results of the TAC workshop indicate that the participants believe that supplying later evening service is the highest priority. According to the participants, the focus of this improvement should be on the core routes, such as Routes 18, 19, 52, 59, 60 and 74. The TAC members believe that extending the service until at least midnight could help increase ridership by serving second shift workers. Such an improvement may also entice new riders to use the bus system since this improvement would help it become a more convenient transportation alternative.

Priority 2 – Customer Service Improvements

Many of the TAC members think that customer service could be improved in a number of ways. For example, it was indicated that more and enhanced information about the system is needed, such as larger print media for riders with sight-related disabilities. Similarly, it would help if customer service representatives and major transfer facility attendants had specific guidelines to help them better deal with the public and address their questions and concerns. Better sensitivity training for PSTA bus operators also is a desired improvement, especially to help operators better handle the needs of passengers with disabilities. Finally, a number of the TAC members believe that rules enforcement (especially as it relates to strollers and/or mobility aids blocking the aisles) continues to be an issue and could use improvement.

Priority 3 – Varied Marketing Techniques

It was suggested that PSTA’s marketing techniques could be improved and expanded,
especially in terms of the types of media that are utilized. For example, the use of newspaper advertising was strongly recommended. In addition, some of the TAC members indicated that it would be extremely beneficial for the newspaper to carry a regular column on transit that could educate readers about the system and answer frequently asked questions. One of the more interesting marketing techniques suggested was the advent of an occasional “Free Fare Day” to help attract new riders and as a way to thank regular users of the system.

Priority 4 – Improve Transfer Issues

Transfer issues were another of the priority concerns cited by the TAC members during the workshop. Although some individuals did acknowledge that the transfer process has improved over time, there still is room for improvement. For example, the timing of transfers between routes with different frequencies must be improved. It was indicated that increased service frequencies on routes could help address this issue. Also, there was a general desire indicated for minimizing the overall need to transfer. Additional interlining and route synthesis can be utilized to decrease the need to transfer.

Priority 5 – Increase/Improve Bus Stop Infrastructure

There is a general concern that, although the system’s existing shelters and benches are
adequate in style, there are more bus stops that could benefit from additional infrastructure improvements. In addition, it was indicated that bus stop signage could be improved, as well, such as the implementation of bi-directional signs and specific improvements to the signs to assist patrons with sight-related disabilities (e.g., Tactile Signage). Another suggested improvement involves PSTA ensuring that trees do not block the signs.

Summary of TAC Workshop

In summary, a workshop was conducted to obtain consensus from TAC attendees (including WorkNet-Pinellas) regarding PSTA service improvement priorities for the next five years. Numerous suggestions were made, all of which were discussed and prioritized by the workshop participants. The final results reflect the five most important service improvements from the perspective of the TAC members.

PSTA works closely with the TAC on a regular basis and the service improvement priorities identified through this workshop will be considered strongly as PSTA evaluates and prioritizes service improvements for the next five years.

PSTA MARKET RESEARCH STUDY – 2003/04

Introduction

In spring of 2004, the PSTA conducted a market research study of riders and the general public in Pinellas County to obtain information about ridership characteristics and identify perceptions of the agency and various aspects of its service and operations. (Two survey methods were employed: an on-board survey of riders from a random sample of routes based on ridership levels; and a telephone survey of the general public throughout Pinellas County in areas where PSTA service operates.

PSTA typically conducts a survey to assess its market and rider characteristics every three years to gauge trends and determine which service enhancements and marketing strategies may have the most support or benefit. The last such survey was conducted in spring of 2001. The 2004 Market Research Study was conducted by Renaissance Planning Group, with assistance from CB&A Research. These two firms also prepared the previous Market Research Study in 2001.

This brief summary is intended to highlight some of the key demographics and attitudes that relate to service development and potential enhancement, as well as certain communication strategies. It is not intended to provide a complete summary of the survey findings.

On-Board Survey

The on-board component of the PSTA Market Research Study was conducted on March 10-13 and March 18, 2004. The survey period generally coincided with peak season for visitors and tourists in Pinellas County. Surveys were conducted on weekdays and Saturday throughout the span of service.

Objectives include gauging the trends in public perceptions of PSTA service and to identify the program’s strengths/opportunities and weaknesses; examining customer interest and acceptance of the PSTA web site, including features desired in the web site; examining the potential for future service and additional routes, and determining rider perception regarding existing facilities, such as bus stops and shelters.

The on-board survey instrument was largely the same as the one used in the 2001 PSTA Market Research Survey, to allow for comparison of responses over time. However, a few key changes distinguish the 2004 survey: the survey itself was considerably shortened for riders’ convenience, and surveys were collected by the surveyor during the trip, rather than mailed back to PSTA by the rider. The survey was printed on card stock to allow easy use, and pencils were provided. As a result, the response rate and total number of valid responses was significantly higher than in 2001.

Over 2,000 surveys were collected, a 40 percent rate of return. Analysis of the results reveals the following key findings:

• The greatest number of responses was on Local/Circulator routes (973 surveys, 46.0%); followed by Cross-County (634 surveys, 30.0%), Beach (465 surveys, 22%), and Inter-County (44 surveys, 2.1%).

• Of 2040 valid responses, more than one-third indicated that they ride the bus 7 days a
week. About 70 percent of PSTA riders report that they ride at least five days per week.

• Only about 30 percent of riders are new to PSTA; there is an increasing trend among riders who have ridden PSTA for six years or more. This indicates that PSTA is retaining riders for a relatively long period of time.

• While trips to St. Petersburg and Clearwater are the largest destinations cited (25 and 16 percent, respectively), the information points to a rise in mid-county destinations. A review of zip code results indicates that many of the riders listing St. Petersburg and Largo destinations are traveling to locations within the mid-county area. Otherwise, the data show that destinations are spread widely throughout much of the county, reflecting the county’s general level of development intensity and good transit coverage.

• Work-related travel (52 percent) is still the dominant purpose for people using PSTA, with shopping following at 14 percent. However, trips to work declined considerably from previous surveys (64 percent in 2001 and 67 percent in 1998). Several factors may be contributing: 1) Many respondents gave more than one answer, indicating people use the bus to solve multiple trip purposes; the “Other” category increased significantly from previous years, while shopping, social, medical, and school have remained relatively constant, indicating that trip purposes are increasingly diverse; 2) the simpler, easier to use survey resulted in a larger sample than in 2001, which may also reflect a broader range of participants and trip purposes; 3) Popularity of the beach trolley; 4) PSTA is meeting a broader range of travel needs compared with previous years; and 5) The inter-county trips bus routes had 72% of trips for work, indicating that even commuter-oriented routes show a fair range of trip purposes.

• Transfers between two routes increased in 2004 from 2001 (45 percent of riders transfer once), but multiple transfers declined considerably.

• The overwhelming majority of riders get to the bus stop on foot (90%). Slightly over half of respondents do not possess a driver’s license, and most have only the bus for transportation (68%).

• Among fare payment methods, cash showed a large decline from the 2001 survey, while the 7-day GO Card posted the highest increase.

• Reflecting national trends, Internet access for transit riders is increasing significantly (59 percent of all riders have access versus 40 percent in 2001), suggesting that the PSTA website and use of Internet advertising/promotions may be an effective method for reaching existing and potential riders.

• Overall, PSTA’s service ratings are positive. PSTA receives the highest excellent/good service ratings on safe driving (86%), driver courtesy (78%), safety at bus stops (77%), and bus temperature (74%). PSTA receives the lowest excellent/good service ratings on transfer wait time (51%) and trip length (61%). In 2004, excellent/good ratings for safe driving, safety at bus stops, bus temperature and shade/shelter increased significantly.

• St. Petersburg is mentioned most often as an area in Pinellas County that needs
new/improved service (28%), followed distantly by Clearwater (8%) and Oldsmar (8%). The high percentage of St. Pete responses likely reflect the growing demand for service in the mid-county employment area of the city, where service is less concentrated than in other areas.

• When asked about the one aspect of service that PSTA should improve, by a wide margin, riders would most like PSTA to offer later service on existing routes (35%) and more frequent service on existing routes (29%).

Demographic Summary

• The majority of riders are employed (72%).

• Riders work an average of 5.25 days per week.

• Riders work an average of 37.47 hours per week.

• Riders ride the bus an average of 5 days per week.

• 34% of riders work in St. Petersburg, 21% work in Clearwater, and 13% work in Largo. The remaining 32% work in other areas.

• Only 10% of riders start work before 7am, 46% start work 7am to before 9am, 23% start work 9am to before 12pm, 13% start work 12pm to before 5pm, and only 8% start work after 5pm.

• Riders report modest hourly wages:
 -34% earn $5 to $7 per hour
 -43% earn $10 to $12 per hour
 -23% earn $15 or more per hour

• A similar number of males and females ride the bus (52% versus 48%, respectively).

• The majority of riders are white (62%), 27% are black, 6% are Hispanic.

Trends

In 2004…

• Employment decreased significantly (72 percent of riders are employed versus 79 percent in 2001)

• The average number of days per week worked increased significantly.

• The average number of days riders ride the bus to work increased significantly.

• Employment in St. Petersburg increased significantly, while employment in ‘other areas’ decreased significantly.

• Significantly fewer riders are starting work before 9am and significantly more riders are starting work after 12pm.

• A significantly higher number of tourists/visitors are riding PSTA buses.

• The number of riders earning $5 to $7 per hour decreased significantly, while the number of riders making $15 or more per hours increased significantly.

Summary

In addition to the bullet points provided above, this 2004 Market Research Study provides a wealth of information about the habits, preferences, perceptions and characteristics of PSTA riders, non-riders and self-defined potential riders. The results are compared with the most recent survey where applicable, conducted in the spring of 2001. The information in this summary report is intended for use by PSTA’s Marketing and Planning Department staff to better understand trends and issues, and assess opportunities for potential improvements. A more detailed summary of the results with graphic illustrations of the findings has been prepared in a separate document.

PSTA STRATEGIC PLANNING WORKSHOP

In order to help focus PSTA’s strategic direction for service, PSTA staff conducted a workshop with the agency’s Board of Directors on Wednesday, March 3, 2004 with the assistance of Tindale-Oliver & Associates, Inc. The results of this workshop provide yet another important input into the needs analysis for PSTA’s 2004 transit planning process.

A workshop was held with the 11 members of the PSTA Board of Directors to discuss strategic direction and provide a forum for the Board members to generate ideas concerning potential future service enhancements, discuss proposals in detail, and establish priorities for the PSTA system in the near term and beyond. Also in attendance was the PSTA Executive Director, who participated in the proceedings, as well, and helped facilitate discussion on a number of issues.

Analysis of Board Comments, Ideas, & Priorities

The following sections summarize the Board workshop discussion, including ideas, comments, suggestions, all of which are grouped according to the subject areas outlined in the agenda (see Figure 7-2). It should be noted that, due to the variable nature (in terms of topics) of the discussion during the workshop, similar ideas and/or issues may have been raised in more than one topic area, or that concepts discussed in one topic area may have similar applicability in another area. However, with follow-up review and discussion, this overlap can be reconciled to establish clear priorities.

1. Improvements to Existing Service vs. New Service Areas

New Vehicles – A suggestion was made that PSTA needs to invest in new vehicles for its fleet to help the system attract new riders. It was mentioned that the new express service buses (i.e., MCI vehicles) are extremely nice and seem to be helping promote the service.

More Local Express Service – In relation to the express services being provided by PSTA currently, it was mentioned that more of this type of service is needed, both in terms of frequency on existing routes and areas served (e.g., between Clearwater and St. Petersburg, to the Carillon area on Ulmerton Road).

Travel Time Issues – One of the issues that make transit use unattractive to potential users is the amount of time it takes to reach a destination. This is due to access/egress times, travel times, and wait times, all of which can be exacerbated by the need to transfer. It was strongly suggested that improvements be considered to PSTA service that would minimize overall travel times. One potential solution that was brought up is improved service frequencies.

Steps Toward Ridership Growth – In addition to the need to increase ridership, it was discussed that steps must be taken to increase ridership over time in a fiscally responsible way. For example, PSTA may first look to improve service frequencies, then expand the hours of service later into the evening. Finally, as ridership continues to grow along major corridors, these routes would become prime candidates for additional express service and possibly even Bus Rapid Transit (BRT) applications. Eventually, the growth model would result in the application of higher capacity and speed alternatives such as light rail.

2. Expansion of Existing Bus Service

Weekend Service – As discussion shifted to more specific issues related to the improvement of existing service, it was questioned whether there was enough weekend service being provided by PSTA at this time. It was suggested that additional weekend service may be warranted, if not in terms of routing, possibly in relation to the frequency or span of service.

Bayside Bridge Linkage – The lack of service across the Bayside Bridge was expressed as a “major missing link” in the PSTA network. It was suggested that, given the large public investment for this roadway improvement, potential transit service enhancements along this corridor might warrant examination.

3. Extension of Bus Service to New Service Areas

Everyone a Part of PSTA – It was strongly recommended that all the municipalities in the
County be required to be a part of the Transit Authority. This was indicated as being a “major priority.”

Intra-County Connections – The Board members discussed several counties and areas with which PSTA should pursue transit connections. Specifically mentioned were Pasco and Manatee Counties and the Westshore area in Tampa. During this discussion, it also was mentioned that a park-and-ride facility was needed in Indian Rocks Beach.

4. Implementation of Bus Rapid Transit (BRT)

BRT as a Priority – In the discussion of BRT, it was indicated that this particular mode should be a priority for PSTA. Further, it was suggested that PSTA seek to begin buying the necessary equipment and get started “now.”

McMullen-Booth Corridor – Among the potential corridors in which to begin experimenting with BRT, the McMullen-Booth corridor was mentioned as a key candidate.

Keep BRT Apolitical – In determining whether and where to implement BRT services, it was strongly indicated that these decisions should not be politically driven.

Summary of Workshop

In summary, a workshop was conducted on Wednesday, March 3, 2004, with the PSTA Board of Directors to help strategize the direction the transit system should take in improving and/or expanding its services. The workshop resulted in a productive and beneficial dialogue among the participants. Numerous ideas and suggestions were made during the workshop, which are summarized herein. A second workshop will help establish specific service improvement priorities for the Five-Year TDP Program.

TEN-YEAR VISION PLAN

At its March 3, 2004, workshop, the PSTA Board of Directors outlined several categories for service enhancements and asked staff to provide specific recommendations in each category. The following is a summary of specific service improvements recommended for implementation during the next ten years.

1. Recommendations for Enhanced Express/Premium Transit Service

Routes 18, 19, and 52 – Express service in addition to local service for Routes 18, 19, and 52. These routes account for nearly 30% of total PSTA ridership and facilitate intra-county trips.

Extension of Route 100X – Extend service south from Gateway Mall to downtown St.
Petersburg. This improvement would establish transit service connecting downtown St.
Petersburg and downtown Tampa. A corridor development study is already underway in the current fiscal year.

Express Service to Westshore Business District (New Route 301X) – New express service originating from the current Park-and-Ride on Ulmerton Road would serve commuters working in the Westshore Business District in Tampa. A corridor development study is necessary prior to implementation.

East Lake/McMullen Booth Road (New Route 62X) – New express service along this corridor to Carillon and the eventual establishment of Bus Rapid Transit (BRT).

Bus Rapid Transit (BRT) – Corridors for BRT development include Ulmerton Road, East
Lake/McMullen Booth Road, and Central Avenue in St. Petersburg. Development of BRT could also occur in coordination with the Pinellas Mobility Initiative (PMI) to enhance transit ridership along specific corridors in advance of light rail or monorail service.

2. Recommendations for Enhanced Evening Bus Service

Schedule Improvements – Routes 14, 15, 18, 19, 52, 59, and 60 are the highest priorities for additional evening service. Route 68 is recommended for later Friday and Saturday evening service for connections with the Suncoast Beach TrolleySM.

3. Recommendations for Weekend Service Improvements

Additional Sunday Service – Routes 11, 14, 18, 61, and 66 have greater than 60-minute service frequency on Sunday. It is recommended that these routes have 60-minute Sunday service.

New Weekend Service – Route 58 currently provides weekday service only and it is
recommended that hourly service be provided on this route on Saturday and Sunday.

4. Recommendations for New Service Corridors

A number of service corridors are identified for new service including: CR 1 and Tampa Road (currently served during the peak periods with Commuter Route 93); 54th Avenue North, east of US 19; Highland Avenue north of East Bay Drive; Belcher Road north of SR 60; and Keystone Road.

5. Recommendations for Intercounty Connections with Pasco and Manatee

Establish express service to support the large volume of commuter trips originating in Pasco and Manatee counties, along with the development of Park-and-Ride infrastructure.

6. Recommendations for Improved Service Frequencies

NOTE: Additional Buses = 39.5 + 20% Spares = 47 Total Additional Buses
Based on 365 days/year, 12 revenue hrs./day = 4,380 add'l rev. hrs./yr. (total service).
8 rev. hrs. X 255 weekdays = 2,040 add'l rev. hrs./yr. (peak).
6 rev. hrs. X 255 weekdays = 1,530 add'l rev. hrs./yr. (peak).
6 rev. hrs. X 255 weekdays = 1,530 add'l rev. hrs./yr. (off-peak).

+ = Line haul routes have peak hours of 6:00-10:00a.m./3:00-7:00p.m. (8hrs./day M-F)
All others (locals) have peak hours of 6:30-9:30a.m./3:30-6:30p.m. (6hrs./day M-F)

* Several bus routes are interline combinations for scheduling efficiency including: Routes 3/35, 5/30, 7/15,
14/23, 22/32 and 76/78.
** Synthesis of Routes 3/35 along the Central/Pasadena Avenue Corridor.
1. Ridership estimate based upon passengers/revenue hour productivity for each route in FY 2003/04.
2. Revenue based upon PSTA's current average fare of $.823.
3. Weekday bus assignments=139 buses in FY 2003/04.

* Net Operating Cost is the total operating cost minus passenger
revenue.
**Note: Capital costs include a 20% Spare Ratio.
Capital cost for express service includes the purchase of commuter coaches at cost of $410,000/unit.
Capital cost for local service based upon a unit cost of $310,000 for a standard transit coach.
Specialized vehicles for BRT service not included in capital costs for Category #1 service improvements.

Summary of 2nd PSTA Strategic Planning Workshop

A follow-up strategic planning workshop was held with the PSTA Board of Directors on May 7, 2004. As noted previously, at its initial strategic planning workshop, the Board outlined several categories for service enhancements and requested that staff provide specific recommendations for each of the categories. PSTA staff addressed this request at the second workshop by presenting a number of specific service improvements recommended for implementation during the next ten years. Based on the staff recommendations, it was the consensus of the Board to prioritize the following service enhancements for the agency’s 10-Year Vision Plan: night service; weekend service; express service on Routes 18, 19, and 52; service frequency; and bus rapid transit (BRT).

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©2004 Pinellas Suncoast Transit Authority