- Check the bus schedule to find the hour and time-point closest to your arrival and departure times. Be sure to check the correct time for the day you are traveling since schedules differ throughout the day and on weekends and holidays.
- Wait for the bus at a designated bus stop sign located every few blocks along the route. PSTA Bus and Trolley Operators will only stop for you if you are at a marked PSTA bus stop.
- When the bus approaches, check the number located above the windshield and at the top left of the entry door. Once you've determined this is the bus you want, motion so the bus operator will be sure to see you.
- Board the bus through the front door with your exact fare or GO Card ready.
- All buses are equipped with wheelchair lifts and most have kneeling devices; tell the Bus Operator if you need to use either feature.
- Seats closest to the front of the bus are reserved for seniors and disabled persons; please give up your seat in this area if requested.
- Please fold strollers and carts and stow out of aisle.
- Destinations will be announced upon request for our passengers with disabilities.
- Passengers are required to wear shirt and shoes.
- When approaching your destination, signal the Bus Operator by pulling the cord or pushing the strip near the window. A bell will alert the Bus Operator to stop at the next PSTA bus stop. A bus requires more braking time than a car, so be sure to signal well in advance of your stop.
- Please exit through the rear door whenever possible, and never cross the street in front of the bus
Route and schedule maps show where routes begin and end, and departure and arrival times for specific locations along the route called timepoints. The times shown on schedules may vary due to traffic conditions, weather, or unforeseen events. PSTA buses operate a holiday (same as Sunday) schedule on New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
For faster boarding, our fareboxes DO NOT accept pennies, foreign coins, or slugs. Before you board the bus or trolley, please have your GO Card or exact fare ready. Bus Operators cannot make change. Deposit cash in the slots on the right front of the farebox. The first time you use a GO Card, insert it into the slot on the left rear of the farebox to activate and ride. To use an activated GO Card, swipe it through the slot on the right rear of the farebox with the stripe toward you (20-Ride Premium GO Cards must be inserted every time).
To learn more about GO Cards, click here.
PSTA allows up to three children who are five years old or younger to ride free (except on the 100X and 300X) with an accompanying adult. If you are riding for a reduced fare, present proper identification to the Bus Operator before paying your fare. If you wish to purchase a Daily Unlimited Ride GO Card on board the bus, please request your GO Card BEFORE inserting money into the farebox.
First-time riders can get schedules, route maps, fare information, and more brought right to their door. A PSTA representative will even take the first bus-trip with you. Just call 727-540-1900 and ask about our "Show Me" Service. (Download the "Show Me" Service Application)
When the bus reaches the end of the route and turns around to start the route in the opposite direction, it has reached the end of the line - and of your fare. Passengers who remain on board past the turnaround point will be required to pay an additional fare or reinsert their GO Card to ride back in the opposite direction.
Riding the bus is a safe, convenient way to get around town. You can help keep our system safe simply by being observant and reporting any suspicious packages or people to your Bus Operator.
PSTA vehicles can accommodate wheelchairs and/or wheeled mobility aids that are up to 30 inches in width, 48 inches in length (measured 2 inches above the ground), and up to 600 pounds in weight when occupied. PSTA requires that all wheelchairs and/or wheeled mobility aids be secured by the securement system of the vehicle during transport.
Finding the right PSTA bus is easy. Just call the PSTA InfoLine at 727-540-1900 and tell the Customer Service Representative the address you're traveling from and where you want to go. The Customer Service Representative will tell you what bus you should take. You can also use our online Google Transit Trip Planner. It's easy, convenient, and available 24/7. For your convenience the InfoLine is answered seven days a week from 6:00 a.m. to 8:00 p.m. Monday through Friday: 7:00 a.m. to 8:00 p.m. on Saturdays; and 8:00 a.m. to 4:30 p.m. on Sunday and most holidays (excluding Thanksgiving, Christmas and New Year's Day).
The Emergency Ride Home Program (ERH) is designed to take the anxiety out of leaving your car at home, allowing you to take advantage of other commute options that are right for you. The ERH program provides you with up to four (4) taxi rides home each year in case of personal illness, family emergency or unexpected overtime (certain restrictions apply).
When you choose an option other than traveling alone in your car, you help relieve traffic congestion and improve the quality of life in our area. And, if you do so two or more days every week, you automatically qualify for the ERH program. Call TBARTA Commuter Services at 1-800-998-RIDE (7433), or access their website at www.tampabayrideshare.org for a program application.
By providing incentives like the ERH program, we are encouraging commuters like you to keep commuting the smart way!