Note: Current reduced service schedules are available at www.psta.net or by contacting PSTA InfoLine.
Transit ridership has dropped dramatically since COVID-19 emerged because riders have done the right thing by staying home as much as possible. In response, we’ve reduced service to a level that provides essential mobility for employment at essential businesses, grocery shopping, medical appointments or other critical travel, while providing enough vehicles to make sure riders can safely maintain social distance.
PSTA will offer additional trips on key routes with the highest ridership to ensure these precautions are not disproportionately affecting those who need transit most.
PSTA will offer this temporary “COVID Relief” service until further notice.
- Fares are suspended on buses until further notice to limit operator interaction
Board From the Back
- Passengers should use the rear doors whenever possible. Riders with disabilities who need to use the ramp or lowering feature to board may use the front door. The front areas of buses are reserved only for riders with disabilities.
Seating for Social Distancing
- Seats near operator will remain vacant to ensure a safe distance.
- 15-person max on all PSTA buses.
Protective Face Coverings
- All bus operators are required to wear face coverings.
- Riders are required to wear protective face coverings while on PSTA properties including terminals, stops, and vehicles.
- Masks must fully cover the nose and the mouth. Bandanas, gaiters, scarves, and face coverings are no longer accepted.
- For more information on proper face coverings please visit CDC’s website.
- Failure to wear a proper face covering is a violation of Federal Law.
PSTA is cleaning all vehicles, terminals, transit centers, and facilities daily. This includes:
- Increased use of disinfectants to wipe down handrails, doorknobs, handles and restrooms.
- Sanitizing every vehicle with a spray disinfectant, including touch-points like seats, floors, windows, ceilings, handrails, and the driver area.
- Removing vehicles from service to disinfect if a bio-hazard situation exists.
- Posting signage on-board to remind passengers of critical health guidelines.
Frequent hand-washing remains one of the best methods for safeguarding your health and slowing the spread of the virus. Wash with soap and water for at least 20 seconds and avoid touching your eyes, nose and mouth with unwashed hands. Cough or sneeze into the crook of your elbow, not your hand. And most importantly, stay home when you’re sick.
If you see any unsanitary condition on a bus or at a terminal, call our InfoLine at 727-540-1900.
The Essential Workers Program is for essential employees who rely on the bus, but because of PSTA’s reduced bus service, the employees are no longer able to reliably get to or from work. PSTA will work to get these employees rides to or from work curb to curb on either Uber, United Taxi, or Care Ride. Click here to apply today!
PSTA InfoLine: 727-540-1900
Hearing Impaired TDD: 727-540-0603
All general rider inquiries can be directed to our Customer Service Department.
Please contact the PSTA InfoLine if you have questions about PSTA’s efforts to ensure the health and safety of both passengers and bus operators.
PSTA is working with essential businesses to provide transportation to employees whose bus service has been reduced and cannot get to work on time. If you are an essential business that would like to find out more information, please contact our Public Engagement team at Engage@psta.net.